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July 13, 2017

Success Story: Norauto and Determine collaborate on a continuous improvement initiative.

Success Story: Norauto and Determine collaborate on a continuous improvement initiative.

Determine customer Norauto, founded in 1970, is the pioneer of the car care center concept in France. Today, Norauto is the European leader in car maintenance, with more than 600 Norauto centers in eight countries providing multi-brand maintenance solutions for motorists in terms of maintenance, comfort and safety.

Just one year after the Determine Cloud Platform was put into production, a continuous improvement process was implemented involving Prisca Foucart – E-procurement manager at Norauto, Romain Chauvet – P2P product manager at Determine and Pascal Honno – Account Manager at Determine. Here is an account of this exciting exchange.

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