In the not too distant future, quick and dirty financial gains will no longer be the only value-creation lever considered to evaluate buyers and their performance. So long Savings…the new challenge facing buyers will be the multiplication and diversity of the objectives and KPIs to which they will be held accountable.
Determine customer Norauto, founded in 1970, is the pioneer of the car care center concept in France. Today, Norauto is the European leader in car maintenance, with more than 600 Norauto centers in eight countries providing multi-brand maintenance solutions for motorists in terms of maintenance, comfort and safety.
Just one year after the Determine Cloud Platform was put into production, a continuous improvement process was implemented involving Prisca Foucart – E-procurement manager at Norauto, Romain Chauvet – P2P product manager at Determine and Pascal Honno – Account Manager at Determine. Here is an account of this exciting exchange.
You’ve heard the phrase “back to basics” countless times. And it’s an incredibly misleading message: That basics somehow equates with “regressing.” Nothing could be further from the truth. Honing your basic skills and knowledge is about improving, moving forward, excelling. Ask any top musician, athlete or craftsperson — basics make you better.
Three best practices you can use right now. Procurement often uses the terms governance and compliance to describe the “law and order” part of our responsibilities. Governance establishes the rules for enterprise purchasing and spend management, while compliance measures how well distributed buyers adhere to those rules. In a perfect world, proper governance would lead […]
The definition of spend management seems to be fairly obvious ⎼ it’s the management of enterprise spend, right? On the contrary, the practice of spend management involves more than just the simple tracking and monitoring of how much money is going out of an organization. Much more.
Give your organization a clear, consistent process for optimizing contract management. According to the IACCM (International Association of Contract & Commercial Management), two-thirds of participants at their conference a few years ago admitted that their companies lack a clear, consistent workflow for contracting. Some had no formal definition, while others had wide variations between countries […]
