The Determine
Blog
A Corcentric Company.

June 11, 2019

AI and Blockchain Can’t Replace Strong Procurement Fundamentals

AI and Blockchain Can’t Replace Strong Procurement Fundamentals

Determine OutLoud: A conversation with Anthony Mignogna, Director at Source One, a Corcentric company.

Attend any procurement conference, read any procurement blog, download any procurement whitepaper these days and what are you likely to see and hear? AI! Blockchain! Machine learning! Chatbots! Emerging technology is undoubtedly exciting, and it is no wonder that it captures our attention and imagination. But does it have any actionable value for the majority of procurement organizations today?

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May 14, 2019

Achieving Duality in Supplier Management: Technology + Talent

Achieving Duality in Supplier Management: Technology + Talent

A conversation with Anéliya Riminchan, Product Director of Sourcing for Determine, a Corcentric company

Supplier management encompasses the entire end-to-end procurement process. Getting the most out of our external supply partnerships requires consistent investment in supplier qualification and onboarding, supplier information management, supplier relationship management, and supplier risk and performance management.

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April 9, 2019

Source-to-Pay Platforms: Avoiding the Pitfalls of Point Solutions and Frankensteins

Source-to-Pay Platforms: Avoiding the Pitfalls of Point Solutions and Frankensteins

Determine OutLoud: A conversation with Sophie Pope, Director of Customer Success at Determine

In a recent webinar, Sophie Pope and Ollie Young, a Senior Solutions Engineer at Determine, addressed The 5 Ways a S2P Platform Helps Create More Value for Your Organization. They discussed the differences between source-to-pay point solutions, platforms, and what they called ‘Frankenstein’ platforms. Yikes!

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March 14, 2019

An Evolving Theory of Procurement Motivation.

An Evolving Theory of Procurement Motivation.

The podcast series that’s all about minding your business in contract management and source-to-pay.

The new Determine ebook, The Procurement Maturity Curve: A Four Stage Hierarchy of Value, pulls together multiple perspectives in an attempt to better understand procurement’s maturity progression from savings and compliance all the way up to supplier collaboration. To bring a European point-of-view to this topic, I had a Determine OutLoud conversation with Eléonore Roucaute, Determine’s EMEA Marketing Manager.

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October 18, 2018

Reducing Sourcing Friction by Working in the Cloud

Reducing Sourcing Friction by Working in the Cloud

We’ve all gotten so used to everything being “in the cloud” that many of us have stopped thinking about what it really means for enterprise business – and what it makes possible. I dug into the topic in a conversation with Tim Scott, a Business Consultant Manager at Determine, to follow up on some of the points raised in his recent webinar on sourcing and contract management with PayStream Advisors.

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May 10, 2018

The Powerful Voice of the Customer

The Powerful Voice of the Customer

Listening to your customers is about more than building relationships, providing great service and ensuring the path to success; the powerful voice of the customer can also reveal a lot of insight and wisdom.

Placing customer interests at the center of your strategic plan is wise, but that doesn’t necessarily make it easy. Meeting customer expectations requires a full understanding their needs – and that is not possible unless you have one or more dedicated people who truly want to hear from customers and work with them to advance their objectives. As I found out in my conversation with Rose Lee of Determine, that’s precisely what a Chief Customer Officer does. And a whole lot more.

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April 3, 2018

From Customer Success to Customer Advocacy

From Customer Success to Customer Advocacy

Customer advocacy isn’t an event or a milestone: it is a natural progression that predates implementation.

Just weeks after joining the Determine team as their Senior Vice President of Customer Success, Kevin Turner was in attendance at the annual user group conference in Laguna Beach. Between meeting customers for the first time and hearing their feedback through presentations and informal exchanges, it was a critical and well timed opportunity to ensure that the Determine product roadmap is aligned with a broad range of definitions for customer success.

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February 20, 2018

Exceeding Expectations in CLM Implementation and Adoption

Exceeding Expectations in CLM Implementation and Adoption

Late last month, Sean Delaney, Determine’s VP of Sales, and Mike Behne, VP of Professional Services, presented a webinar with IACCM on taking contract management “Beyond the Expected.” During that event, Sean and Mike discussed how real-life challenges morph into ideas and concepts for contract management innovations. One of the most important areas of focus for companies that want to manage uncertainty, mitigate risk and eliminate obstacles to competitiveness is implementation. After all, the success of any CLM implementation will play out over time in terms of adoption and value creation.

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October 10, 2017

Risk adaptability: How organizations can stay ahead.

Risk adaptability: How organizations can stay ahead.

The podcast series that’s all about minding your business in contract management and source to pay.

Following on the heels of a webinar with SIG and Chris Monk of Determine partner Protiviti on Third Party Risk Management Efforts 101: Aligning Supplier Onboarding to Contract Onboarding, the discussion continues with Tony Abel, Managing Director and Chris’ colleague at Protiviti. With few exceptions, third-party risk has been one of our dominant topics over the past 12 months, with good reason. Risk is everywhere; it’s always growing, changing and adapting in order to seek and sneak its way into organizations by any means possible. As Tony points out regarding suppliers and vendors, companies are now largely responsible for those third-parties and the risks they create.

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