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April 5, 2018

Three Ways to Maximize Contract Value

Three Ways to Maximize Contract Value

Integrated contract management (CLM) turns commercial documents into leverageable assets.

In planning a webinar with PayStream Advisors, From Isolated to Integrated—Removing Silos in Contract Management, their research survey revealed a lot. Most obvious (and egregious) is the continued divide between organizations that are getting maximum value out of contracts with a CLM solution, and those that can’t get out of the file cabinet. Leveraging contracts means more than just extracting value; it’s also how to mitigate the risks they potentially represent. And that’s invaluable.

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April 3, 2018

From Customer Success to Customer Advocacy

From Customer Success to Customer Advocacy

Customer advocacy isn’t an event or a milestone: it is a natural progression that predates implementation.

Just weeks after joining the Determine team as their Senior Vice President of Customer Success, Kevin Turner was in attendance at the annual user group conference in Laguna Beach. Between meeting customers for the first time and hearing their feedback through presentations and informal exchanges, it was a critical and well timed opportunity to ensure that the Determine product roadmap is aligned with a broad range of definitions for customer success.

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February 20, 2018

Exceeding Expectations in CLM Implementation and Adoption

Exceeding Expectations in CLM Implementation and Adoption

Late last month, Sean Delaney, Determine’s VP of Sales, and Mike Behne, VP of Professional Services, presented a webinar with IACCM on taking contract management “Beyond the Expected.” During that event, Sean and Mike discussed how real-life challenges morph into ideas and concepts for contract management innovations. One of the most important areas of focus for companies that want to manage uncertainty, mitigate risk and eliminate obstacles to competitiveness is implementation. After all, the success of any CLM implementation will play out over time in terms of adoption and value creation.

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January 16, 2018

Three ways CLM can help you comply with GDPR.

Three ways CLM can help you comply with GDPR.

There is a constant stream of information coming out about GDPR – the General Data Protection Regulation – most of it with a sense of urgency, if not doom, about it. A recent article by Efficio, one of the valued organizations in the DetermineAlliance Partner Program, laid out a very clear and rational explanation for how to approach GDPR compliance. In essence, you need to see where your risks are so you can plan for them.

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