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June 14, 2017

All in the family—realizing the benefits of a holistic approach.

All in the family—realizing the benefits of a holistic approach.

Services procurement is not a silo, but part of the bigger picture for managing wider enterprise spend complexities

The trend of “best of breed” sourcing, contract management and p2p solutions converging to suites, as well as the overall predicted growth of the services economy suggests it only makes sense that services procurement automation will be able to achieve new levels of savings and process efficiency by adopting a wider “source-to-pay” platform approach.

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June 6, 2017

UI/UX is also about brokering the proper handoff from one process to the next.

UI/UX is also about brokering the proper handoff from one process to the next.

In Parts One and Two of this series, much of what we look at is about making it easier for users through process automation and integration — making the experience almost seamless behind the scenes. In this final chapter, while we address process automation and integration, we identify how the brokering of process from one step to the next is essential, especially when stakeholders are expecting to see the transition as part of the process.

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May 30, 2017

When UI/UX demands a branded feature/functionality: Making branded e-Signature technology awareness seamless. Part 2 of 3.

When UI/UX demands a branded feature/functionality: Making branded e-Signature technology awareness seamless. Part 2 of 3.

In the Intro and Part One of this series, we touched on why UI/UX is becoming increasingly important across source-to-pay technology (ease of use, user adoption, millennials). We also explored the behind-the-scenes aspects that define a truly standout UI/UX, as opposed to “just a pretty interface.” In Part Two we look at when technology becomes so seamless and works so well, you forget it’s there.

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May 23, 2017

Procurement’s role: Making it easy for the business to do business.

Procurement’s role: Making it easy for the business to do business.

The podcast series that’s all about minding your business in contract management and source to pay.

When it comes to procurement and technology, getting the practitioner’s perspective first-hand adds considerable practical dimension and insight to our learning and messaging. In that regard, my conversation with Greg Tennyson, CPO at VSP Global (formerly at Salesforce.com and Oracle) was a trove of information and a revealing glimpse into how a CPO thinks about shaping procurement today. Since Greg will be our featured guest in our webinar tomorrow at 11 AM ET with Ardent Partners digging into their new report CPO Rising 2017: Tools of the Trade, this podcast is a great intro to what will be an important webinar.

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May 4, 2017

The benefit of UI/UX is not always what you see and feel, but what you don’t.

The benefit of UI/UX is not always what you see and feel, but what you don’t.

As my colleague Mike Mitchell pointed out in a previous blog, there is a lot of talk about the notion of user interface (UI) and user experience (UX) lately. Where enterprise business technology is concerned, source-to-pay technology in particular, this quest for improving the UI/UX today is often considered only in the context of what we can see and feel. I even wrote an entire blog series about this as it related to Google’s influence of material design on our platform.

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