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Empowering Decisions
July 27, 2017

July DetermiNews: The month in source to pay and contract management

July DetermiNews: The month in source to pay and contract management

As summer races by it’s easy to lose track of what’s happening in source to pay industry news (plus, it’s hard to compete with beach-reading lists). But a lot has happened since Services Procurement Month ended, and you can catch up on what you missed here. So far, it’s been the Summer of Transformation. From the CPO Summit in London to P2P digitalization, continuous improvement, implementation strategies and technology shopping lists, our focus has been on helping organizations reach the next level – wherever they’re starting from.

It culminates with our SolutionWise Demo Webinars, Transformation 101: CLM+SIM on 8/1 and 8/3. Seats are limited, so register soon!

As always, please feel free to contact me with any comments and suggestions of content you’d like to see at team.success@determine.com.

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July 13, 2017

Success Story: Norauto and Determine collaborate on a continuous improvement initiative.

Success Story: Norauto and Determine collaborate on a continuous improvement initiative.

Determine customer Norauto, founded in 1970, is the pioneer of the car care center concept in France. Today, Norauto is the European leader in car maintenance, with more than 600 Norauto centers in eight countries providing multi-brand maintenance solutions for motorists in terms of maintenance, comfort and safety.

Just one year after the Determine Cloud Platform was put into production, a continuous improvement process was implemented involving Prisca Foucart – E-procurement manager at Norauto, Romain Chauvet – P2P product manager at Determine and Pascal Honno – Account Manager at Determine. Here is an account of this exciting exchange.

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June 13, 2017

Two Sides of Hired Services Procurement: Opportunity and a Word of Caution

Two Sides of Hired Services Procurement: Opportunity and a Word of Caution

In this series, I am sharing some of the lessons I learned as a procurement professional dedicated to hired services — both location based and corporate. In Part 2, I discussed the process of establishing demand and requirements, as well as the eSourcing considerations associated with each type of service.

In this post, I want to share some of the additional opportunities associated with hired services, along with the areas where procurement should proceed with extreme caution. After all, services procurement is about securing access to expertise more than anything else. As Julien Nadaud, Determine’s Chief Product Officer, pointed out in a recent Determine OutLoud podcast, “You can not buy people the way you buy goods.” Procurement needs to approach services with the same level of preparation that they would apply to any other complex, strategic effort.

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June 6, 2017

UI/UX is also about brokering the proper handoff from one process to the next.

UI/UX is also about brokering the proper handoff from one process to the next.

In Parts One and Two of this series, much of what we look at is about making it easier for users through process automation and integration — making the experience almost seamless behind the scenes. In this final chapter, while we address process automation and integration, we identify how the brokering of process from one step to the next is essential, especially when stakeholders are expecting to see the transition as part of the process.

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