In Part 1 of this series, I voluntarily limited myself to discussing the Procure-to-Pay process in the context of digital transformation without going into Contract Management, Supplier Performance and Information Management, and the Strategic or Operational Sourcing process. In this part, let’s take a quick look at how those factor into a successful digital transformation.
The digital dream: the belief that transforming the front office (also called the customer experience) will lead to success while overlooking back-office transformation will only help to hit the wall faster.”
– Bertrand Duperrin
When it comes to digital transformation, integrating core enterprise workflows— including invoice files, commitment control, solution implementation, and suppliers and other operational players—can be the difference between ‘check the box’ success and having a substantial impact on your ROI.
The podcast series that’s all about minding your business in contract management and source to pay.
As a prelude to Determine’s webinar with Spend Matters on aligning Procurement and Finance, I decided to get an insider’s perspective from our own Chief Financial Officer, John Nolan. In this episode of our podcast, my conversation with John explored his experience around aligning finance with procurement and other departments, as well. Given his varied background in companies of all sizes, public and private, his perspective is invaluable as Determine works to help our own customers get aligned.
A closer look:
This past week I had the opportunity to be the first guest on Determine’s new podcast series, “Determine OutLoud,” hosted by Constantine Limberakis. If you missed it – listen here – the fast-paced conversation was far more fun than talking about procurement is supposed to be.
At the Salon Solutions trade show in Paris on September 21, a Round Table event was held on the topic of BPM (Business Process Management). I was invited along with a number of other experts to present my views on the topic of “How to deploy BPM: a powerful engine driving enterprise digitalization.” Here are some of my thoughts from that discussion: