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February 13, 2017
Determine Inc.

Bricks to Clicks — the impact on the supply chain

Bricks to Clicks — the impact on the supply chain

Legal, procurement, supply chain—oh my!

Visiting some retail clients during the holidays, I was struck by the impact of the accelerated shift from “bricks to clicks” on procurement, supply chain and legal. It’s no secret that recent holiday shopping sales showed a continuing significant shift to online buying habits. Actual physical toy retailers are nearly nonexistent, mobile phone retailers are all online, booking holidays is a 100% online pursuit, banking, grocery and now urgent purchases are easily accessible for online same-day delivery.

This is not a new phenomenon, but I was surprised by how unprepared indirect procurement or GNFR (goods not for resale) is for this change.

So what is the impact on GNFR, supply chain and legal?

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