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Empowering Decisions
June 6, 2017

UI/UX is also about brokering the proper handoff from one process to the next.

UI/UX is also about brokering the proper handoff from one process to the next.

In Parts One and Two of this series, much of what we look at is about making it easier for users through process automation and integration — making the experience almost seamless behind the scenes. In this final chapter, while we address process automation and integration, we identify how the brokering of process from one step to the next is essential, especially when stakeholders are expecting to see the transition as part of the process.

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May 30, 2017

When UI/UX demands a branded feature/functionality: Making branded e-Signature technology awareness seamless. Part 2 of 3.

When UI/UX demands a branded feature/functionality: Making branded e-Signature technology awareness seamless. Part 2 of 3.

In the Intro and Part One of this series, we touched on why UI/UX is becoming increasingly important across source-to-pay technology (ease of use, user adoption, millennials). We also explored the behind-the-scenes aspects that define a truly standout UI/UX, as opposed to “just a pretty interface.” In Part Two we look at when technology becomes so seamless and works so well, you forget it’s there.

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May 4, 2017

The benefit of UI/UX is not always what you see and feel, but what you don’t.

The benefit of UI/UX is not always what you see and feel, but what you don’t.

As my colleague Mike Mitchell pointed out in a previous blog, there is a lot of talk about the notion of user interface (UI) and user experience (UX) lately. Where enterprise business technology is concerned, source-to-pay technology in particular, this quest for improving the UI/UX today is often considered only in the context of what we can see and feel. I even wrote an entire blog series about this as it related to Google’s influence of material design on our platform.

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