Case Studies
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Procure to Pay

Success Story: eProcurement


  • Create an end-to-end purchasing solution
  • Gain visibility and control over spend against the budgets
  • Make procurement processes more efficient

The Challenge

Over the last 10 years, sales of traditional CDs have declined as the music industry converted to digital formats. Within this context, our customer, a global entertainment group and one of the world’s largest recorded music companies, needed a solution that would help them get better financial control—specifically focusing on their marketing spend. They decided to consolidate their global financial systems into one centralized SAP system, to be deployed globally. In addition, they were looking for a purchasing solution that would standardize the purchasing process, and increase visibility and control over spend against the budgets.

We partnered with Determine to create an end-to-end purchasing solution that provides better visibility of our variable project costs in a dynamic marketing environment. The Determine solution has become our strategic application that we will continue to deploy globally.”

— VP, Global Financial Systems

The Solution

With locations in nearly four dozen countries, the challenge was significant. The purchasing processes were very disparate from one country to another and global user adoption was a concern. Following a thorough RFP process, Determine was selected for:

  • Ability to address the specific needs of the business
  • Strong budget control in an international environment
  • Capability to natively integrate with SAP
  • Ease of use and ensure a strong user adoption across the globe
  • Meeting all international requirements

“It took about 6 months to build the integration with SAP ECC6. There were 16 points of integration, now the system communicates in real-time, giving users visibility on their projects at the time of approval. The outsourced invoicing process has also been streamlined.”

— VP, Global Financial Systems

The Results

  • One global purchasing solution for 5 continents
  • Streamline invoices through global shared service center
  • Improve supplier relationship
  • Real-time visibility on spend over the budgets
  • Added flexibility to the ERP system