Case Studies
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Procure to Pay

RCI Banque
Success Story: eProcurement


  • Transforming global procurement and finance processes across the
  • Organize, control and improve the contract management process
  • Centralizing and automating invoice with native workflow

The Challenge

From 2005 to 2010, the group identified areas of improvement within the purchasing processes, including:

  • Purchasing processes that were not properly documented or tracked
  • Spend management was lacking control
  • Vendors were not actively managed, measured or challenged
  • The invoicing process was decentralized and complex
  • Business managers didn’t have a direct and simple visibility on the budget at the time of approving a purchase order
  • The complex approval process was time-consuming
  • Difficulty in validating the correct procedure for the receipt of goods and services due to the ERP rigidity

In 2013, RCI Banque decided to transform its global procurement practice on all purchasing processes across the organization

The Solution

After short-listing several procurement software providers, RCI Banque selected Determine for its uniqueness within the market. Determine provided RCI Banque with an innovative, flexible and cloud-based solution that combines procure-to-pay and OCR technology (Readsoft online) while remaining interfaced with SAP for bank transfer.

Determine has always been keen on understanding our needs and finding solutions to meet our expectations. ”

— Jean-Christophe Labarre
Group Purchasing Director, RCI Banque

The Results

By covering all their business requirements, Determine helps RCI banque to modernize their purchasing process through:

  • Better control and management of information allowing users to act responsively delivering a virtuous circle of improvement
  • Real-time visibility into the Business Projects allowing to improve processes, whilst measuring vendors’ performance and benchmark them on a regular basis
  • Ease of use and adoption enabling RCI banque users to find the right information at the right time in the application
  • Improvement of supplier Relationship via the reduction of time spent on the “pay” process
  • Reports creation and customization enabling RCI banque decision makers to map out a more efficient strategy

RCI Banque wants to spread its use across multiple locations to consolidate their purchasing activities.

We are fully confident that our revamped processes and software solution are helping us to challenge our targets, vendors and costs. ”

— Jean-Christophe Labarre
Group Purchasing Director, RCI Banque