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Customers

The people behind our dedication, commitment and pride.

Deploying excellence worldwide.

We help our customers with their ROI. Their trust and loyalty is our ROI. Our community of customers spans more than 20 industries, including high-tech, telecommunications, manufacturing, healthcare, financial services and government contracting. They rely on Determine solutions every day to streamline processes, build supplier relationships and meet all their source-to-pay needs.


Delivering value, as defined by our customers.

Amee Foss of Watermark | CPO Rising 2018 Awards

Duration 2:16

Amee Foss | Watermark Retirement Communities

Duration 2:53

Delphine Dubreuil and Prica Foucart | Norauto

Duration 6:14

Malika Burguière and Kristel Cauwet | Monoprix Group

Duration 6:14

Dave Quillin | Alliant Credit Union

Duration 2:52

Determine Customer Care

Duration 1:59

We’re proud to be chosen by:

Aon

By automating our procurement process, Determine [b-pack] drives better purchasing management, from contracts to invoicing, as well as a better price negotiation power.

~ Stéphane Dubois, General Resources Manager

Kellogg's

Some of the key features important to us included the Clause Library and the workflow tools. We look forward to using more uniform templates and streamlined tracking processes to shorten contract cycle time and improve vendor relationships.

~ Dan O'Connor, Corporate Counsel

Communication Company

Procurement ended up paying for ourselves 70 times!

~ Fortune 500 Communication Company

ELS

The b-pack [now Determine] team was very responsive and was able to understand our needs allowing a rapid implementation of the solution.

~ Gilles Grenier, Head of IT Procurement

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Madison Logic