We help our customers with their ROI. Their trust and loyalty is our ROI. Our community of customers spans more than 20 industries, including high-tech, telecommunications, manufacturing, healthcare, financial services and government contracting. They rely on Determine solutions every day to streamline processes, build supplier relationships and meet all their source-to-pay needs.
The first time I logged into SmartSource Cloud, I figured out how to do almost everything by myself simply by playing with the tool.
Determine has been very easy to work with and very energetic. The customer focus they bring and the fully-featured, intuitively easy-to-use sourcing tools are game changers.
Some of the key features important to us included the Clause Library and the workflow tools. We look forward to using more uniform templates and streamlined tracking processes to shorten contract cycle time and improve vendor relationships.
One of the main benefits of b-pack [now Determine] is its e-commerce like ease of use. b-pack allows us to standardize our approval rules using dynamic workflows thanks to its flexibility.