We help our customers with their ROI. Their trust and loyalty is our ROI. Our community of customers spans more than 20 industries, including high-tech, telecommunications, manufacturing, healthcare, financial services and government contracting. They rely on Determine solutions every day to streamline processes, build supplier relationships and meet all their source-to-pay needs.
Implementing spend analytics allowed us to disaggregate spend across suppliers and categories.
The b-pack [now Determine] team was very responsive and was able to understand our needs allowing a rapid implementation of the solution.
Some of the key features important to us included the Clause Library and the workflow tools. We look forward to using more uniform templates and streamlined tracking processes to shorten contract cycle time and improve vendor relationships.
By December 2012, Procurement ended up paying for ourselves 70 times!