We help our customers with their ROI. Their trust and loyalty is our ROI. Our community of customers spans more than 20 industries, including high-tech, telecommunications, manufacturing, healthcare, financial services and government contracting. They rely on Determine solutions every day to streamline processes, build supplier relationships and meet all their source-to-pay needs.
With an ever-growing number of contracts, we realized that it was essential to deploy a contract management system to better manage our diverse process. The idea of a cloud-based, centralized repository is extremely appealing, and we expect Determine CLM to go beyond storage by providing us with state-of-the-art, user-friendly tools to efficiently generate, monitor and track each contract throughout its entire life cycle.
The b-pack [now Determine] team was very responsive and was able to understand our needs allowing a rapid implementation of the solution.
Determine has been very easy to work with and very energetic. The customer focus they bring and the fully-featured, intuitively easy-to-use sourcing tools are game changers.
Now the requester gets to see the full story of his requisition from the start to the end. He sees that the order is sent, he also sees all the payment part, all the supplier invoice part containing the electronic invoice and the invoice data.