Customers

The people behind our dedication, commitment and pride.

Deploying excellence worldwide.

We help our customers with their ROI. Their trust and loyalty is our ROI. Our community of customers spans more than 20 industries, including high-tech, telecommunications, manufacturing, healthcare, financial services and government contracting. They rely on Determine solutions every day to streamline processes, build supplier relationships and meet all their source-to-pay needs.


Delivering value, as defined by our customers.

Amee Foss of Watermark | CPO Rising 2018 Awards

Duration 2:16

Amee Foss | Watermark Retirement Communities

Duration 2:53

Delphine Dubreuil and Prica Foucart | Norauto

Duration 6:14

Malika Burguière and Kristel Cauwet | Monoprix Group

Duration 6:14

Dave Quillin | Alliant Credit Union

Duration 2:52

Determine Customer Care

Duration 1:59

We’re proud to be chosen by:

RCI Banque | Bank and Services

Now the requester gets to see the full story of his requisition from the start to the end. He sees that the order is sent, he also sees all the payment part, all the supplier invoice part containing the electronic invoice and the invoice data.

~ Jean-Christophe Labarre, Procurement Director

Aon

By automating our procurement process, Determine [b-pack] drives better purchasing management, from contracts to invoicing, as well as a better price negotiation power.

~ Stéphane Dubois, General Resources Manager

Aeroxchange

The first time I logged into SmartSource Cloud, I figured out how to do almost everything by myself simply by playing with the tool.

~ Aeroxchange

ELS

The b-pack [now Determine] team was very responsive and was able to understand our needs allowing a rapid implementation of the solution.

~ Gilles Grenier, Head of IT Procurement

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