We help our customers with their ROI. Their trust and loyalty is our ROI. Our community of customers spans more than 20 industries, including high-tech, telecommunications, manufacturing, healthcare, financial services and government contracting. They rely on Determine solutions every day to streamline processes, build supplier relationships and meet all their source-to-pay needs.
Delphine Dubreuil and Prica Foucart | Norauto
Malika Burguière and Kristel Cauwet | Monoprix Group
Dave Quillin | Alliant Credit Union
Determine Customer Care
The b-pack [now Determine] team was very responsive and was able to understand our needs allowing a rapid implementation of the solution.
Procurement ended up paying for ourselves 70 times!
Now the requester gets to see the full story of his requisition from the start to the end. He sees that the order is sent, he also sees all the payment part, all the supplier invoice part containing the electronic invoice and the invoice data.
Some of the key features important to us included the Clause Library and the workflow tools. We look forward to using more uniform templates and streamlined tracking processes to shorten contract cycle time and improve vendor relationships.