We help our customers with their ROI. Their trust and loyalty is our ROI. Our community of customers spans more than 20 industries, including high-tech, telecommunications, manufacturing, healthcare, financial services and government contracting. They rely on Determine solutions every day to streamline processes, build supplier relationships and meet all their source-to-pay needs.
Laëtitia Morice & Lionel Tavares | Domitys
Amee Foss of Watermark | CPO Rising 2018 Awards
Amee Foss | Watermark Retirement Communities
Delphine Dubreuil and Prica Foucart | Norauto
Malika Burguière and Kristel Cauwet | Monoprix Group
Dave Quillin | Alliant Credit Union
Determine Customer Care
Implementing spend analytics allowed us to disaggregate spend across suppliers and categories.
One of the main benefits of b-pack [now Determine] is its e-commerce like ease of use. b-pack allows us to standardize our approval rules using dynamic workflows thanks to its flexibility.
Our eSourcing teams act as a final sign-off gateway before tenders are published. This creates a streamlined process and a clear governance of the information published to suppliers and maximises our results.
Some of the key features important to us included the Clause Library and the workflow tools. We look forward to using more uniform templates and streamlined tracking processes to shorten contract cycle time and improve vendor relationships.