Customers

The people behind our dedication, commitment and pride.

Deploying excellence worldwide.

We help our customers with their ROI. Their trust and loyalty is our ROI. Our community of customers spans more than 20 industries, including high-tech, telecommunications, manufacturing, healthcare, financial services and government contracting. They rely on Determine solutions every day to streamline processes, build supplier relationships and meet all their source-to-pay needs.

Delivering value, as defined by our customers.

Laëtitia Morice & Lionel Tavares | Domitys

Duration 6:58

Amee Foss of Watermark | CPO Rising 2018 Awards

Duration 2:16

Amee Foss | Watermark Retirement Communities

Duration 2:53

Delphine Dubreuil and Prica Foucart | Norauto

Duration 6:14

Malika Burguière and Kristel Cauwet | Monoprix Group

Duration 6:14

Dave Quillin | Alliant Credit Union

Duration 2:52

Determine Customer Care

Duration 1:59

We’re proud to be chosen by:

Implementing spend analytics allowed us to disaggregate spend across suppliers and categories.

~ Ciena

One of the main benefits of b-pack [now Determine] is its e-commerce like ease of use. b-pack allows us to standardize our approval rules using dynamic workflows thanks to its flexibility.

~ Aurélien Larrat, Purchasing Project Manager

Our eSourcing teams act as a final sign-off gateway before tenders are published. This creates a streamlined process and a clear governance of the information published to suppliers and maximises our results.

~ Euan McGilvray, eSourcing Manager

Some of the key features important to us included the Clause Library and the workflow tools. We look forward to using more uniform templates and streamlined tracking processes to shorten contract cycle time and improve vendor relationships.

~ Dan O'Connor, Corporate Counsel