Andrew Bartels primarily contributes to Forrester’s offerings for the CIO. As an analyst, he is a leading expert on tech market trends and sizing, cloud and smart computing technologies, tech budget benchmarks and processes, and tech’s impact on business operations. He also researches the growing customization of tech systems for industry-specific solutions for utilities, energy, government, education, and professional services sectors. He is a thought leader in buy-side technologies and business networks. Andy has been with Forrester for 15 years, starting with Giga Information Group which Forrester acquired in 2003.
Julien Nadaud’s focus is to bring teams and innovative technologies together to build a global industry leader in strategic sourcing, supplier management, procure-to-pay and contract management. A global specialist in eProcurement and spend management, he has an impressive career of industry innovations, having implemented more than 100 projects worldwide.
In these two reports on services procurement, you’ll gain a true understanding of the state of the category today, what the biggest issues are and what successful procurement teams are doing to make sure “services as a service” serves their organizations.