Our Services

Our focus is to empower you to succeed today and in the future.

From launch to onboarding success—
We make make it happen.

Time, funds and resources. With so much invested, you want to make sure your organization is getting the full value from our solutions. Determine^® support starts by seamlessly aligning your technology and business processes. Then we empower your team to take the initiative by shortening learning curves and speeding adoption. Not just get them on board, but up-and-running and firing on all cylinders fast.

Implementation

To establish a strong foundation we integrate our solutions with your ERP and other systems globally, then configure them to your workflow. Our implementation goal – like yours – is to expedite user adoption so you accelerate ROI.

Training & Adoption

Determine solutions help your teams meet KPIs and goals. As they recognize the value and benefits, they’ll fully embrace the tools that deliver on strategic sourcing, procurement and contract lifecycle management. Time to adoption is quicker as well as the ROI.

Support

We offer a variety of support plans and options to help you achieve and maintain the maximum benefits from your solutions. Whether you have full in-house IT capabilities or prefer to outsource to us, our locally based, globally available support services are standing by.

"One of the biggest reasons we went with Determine was the highly rated root support from the Gartner Magic Quadrant. The support services have been excellent, even better than expected. I'm not afraid to call support; it's never a chore."

—A representative from a $5 billion manufacturing company