After purchasing our solutions, you’re ready to see your effort pay off and start getting value from your due diligence. Implementation brings your solutions to life through configuration, integration, alignment and a process honed over decades. We don’t consider our solutions successful until you do.

Getting your initiative on the right track.

For any solution, the proof is in the productivity. From goal setting, implementation to go-live, we’re in lockstep with you all the way to make sure you’re up and running and leveraging your solution as fast as possible. Just like we’ve done for hundreds of companies across industries since 2000. Quick setup, easy integration, simple to use and fast adoption—our process is designed to fit your needs, not the other way around.

Where CPOs are in their digital journey:

Do not have a clear digital strategy and are not exploring options for digital enhancement

Do not have a clear digital strategy but are exploring options for digital enhancement

Have a clear digital strategy but are not aligned with the wider organization
Have a clear digital strategy aligned with the needs of the wider organization


Source: Deloitte Global CPO Survey 2016


Understanding your needs: It starts with listening.

Our technology and solutions are disruptive, but not our implementation process. That’s because we take the time to listen and comprehend your needs, then respond quickly and accurately. We want to know what you expect from your solutions. With your help, we’ll gain a deep understanding of your unique goals and business challenges—the most critical part of your launch program. From there, Determine’s field-tested launch process will take you from kickoff to final rollout with complete confidence.


Defining success: You tell us.

Our launch process is focused on answering one question: How do you define the successful implementation of a solution at your organization? We’ll start by helping you establish goals and success criteria so we have something to measure against. Regular calls and meetings begin with a review of those objectives, with status updates to track implementation progress. We keep success in sight, then methodically take you there.

Dan O’Connor, Corporate Counsel, Kellogg Company

"The Determine team listened to what our needs were and what we wanted our process to look like, then they customized our version of their solution for the launch."


Ensuring success: User adoption begins on day one.

As the implementation and launch get closer to go-live, user training kicks in via Web conference or on-site, and a detailed plan is provided. All Determine solutions are designed with an intuitive user-friendly interface, and thorough training programs speed uptake even more. The launch phase concludes with the implementation manager collaborating with your client success manager on next steps, with our support services on tap for all your technical and how-to questions.

Ready to turn your team into a productive well-oiled machine?

Whether it’s one or multiple solutions, or our entire integrated platform, we’ll help you implement exactly what you need to take full advantage of our solutions. Incorporating vision, insight, control and confidence in every business decision, we provide the tools for successful companies to achieve even greater success.

Contact us at 1.877.806.1932 or schedule a live demo today.

Why Determine

Our Holistic Approach

Individual solution insights, big picture view; only we give you both. End-to-end source-to-pay and contract management solutions, Business Process Management engine, advanced analytics, Open API and business network combine full visibility with total control.

Our Pedigree

Our 40+ collective years of pioneering experience provide you with a heritage of innovation and unparalleled depth of capabilities. Determine is truly unique. No other firm out there today can boast the same level of collective experience in strategic sourcing, contract management and procure to pay.

Industry Recognitions

There’s a lot riding on your initiatives, and you want someone with a reputation for getting things done. Recognized by leading analyst firms including the Gartner Magic Quadrant, Forrester Wave and others, we provide you with absolute confidence of solutions that have been vetted by both industry pundits and practitioners.

Our Solutions

Unmatched scalability, configurability, agility. Our suite of source-to-pay and contract management solutions become truly your own through customized applications and seamless integration with whatever systems you’re running.

Our Technology

At the heart of our solutions is the Determine BPM Engine. From enhanced security to dynamic workflow, application integration, audit trail and more, it’s the most powerful tool for you to turn business process complexity into simple competitive advantage.

Our People

We’re a pioneering industry leader because of our people and their unprecedented knowledge base. Many as former practitioners in the field, we know source to pay and contract management best practices better than anyone because we developed them. Just ask the leading companies that turn to us.