Customer Testimonials

Sharing the Determine experience in their own words.

We couldn’t have said it any better.

Our community of customers spans more than 20 industries, including high-tech, telecommunications, manufacturing, healthcare, financial services, and government contracting. They rely on Determine solutions every day to streamline contract processes, source and build supplier relationships, and meet their procure-to-pay needs.

In their own words:


Malika Burguière
Kristel Cauwet
Monoprix Group


Dave Quillin
Manager of Procurement & 3rd-Party Risk
Alliant Credit Union


Gilles Grenier
Procurement Director
Le Groupe Edition Lefebvre Sarrut


Bertand Drouet
Purchasing & Treasury Director
Groupe Vivadour


Patrick Stakenas
hosts conference on
Source to Pay in Paris

Scania Great Britain

Determine had the most user friendly interface, the most flexibility thanks to its modularity and configuration capability and the team understood very early on what we needed.

- Ann-Sofie Brodin, Purchasing Manager, Scania (Great Britain) Limited
RCI Banque | Bank and Services

Now the requester gets to see the full story of his requisition from the start to the end. He sees that the order is sent, he also sees all the payment part, all the supplier invoice part containing the electronic invoice and the invoice data.

- Jean-Christophe Labarre, Procurement Director

Thanks to you and your team for a stress free implementation of Iasta [now Determine] SmartAnalytics. It truly has become the heartbeat driving my Sourcing Team.

- Brunswick Corporation

One of the main benefits of b-pack [now Determine] is its e-commerce like ease of use. b-pack allows us to standardize our approval rules using dynamic workflows thanks to its flexibility.

- Aurélien Larrat, Purchasing Project Manager
Vinci Airport

b-pack [now Determine] covers the entire scope of our operational needs.

- Jean Pervenche, IT Manager

Implementing spend analytics allowed us to disaggregate spend across suppliers and categories.

- Ciena

Determine has been very easy to work with and very energetic. The customer focus they bring and the fully-featured, intuitively easy-to-use sourcing tools are game changers.

- Jim Adkins, Vice President

The first time I logged into SmartSource Cloud, I figured out how to do almost everything by myself simply by playing with the tool.

- Aeroxchange

Some of the key features important to us included the Clause Library and the workflow tools. We look forward to using more uniform templates and streamlined tracking processes to shorten contract cycle time and improve vendor relationships.

- Dan O'Connor, Corporate Counsel
Communication Company

Procurement ended up paying for ourselves 70 times!

- Fortune 500 Communication Company
Cushion & Wakefield

The excellent tools and support from Iasta [now Determine] have proven to be a strong foundation upon which to build our sourcing process.

- Cushman & Wakefield
Home Retail Group

Our eSourcing teams act as a final sign-off gateway before tenders are published. This creates a streamlined process and a clear governance of the information published to suppliers and maximises our results.

- Euan McGilvray, eSourcing Manager

We have partnered with Determine to create an end-to-end purchasing solution that provides better visibility of our variable project costs in a dynamic marketing environment. Our procurement solution has become our strategic application that we will continue to deploy globally.

- VP Global Financial Systems
Guilford Child Deveolpment

Using Determine you have the opportunity to make an informed decision versus finding out at the end of the month.

- Sherry Murr, Director of Procurement

By automating our procurement process, Determine [b-pack] drives better purchasing management, from contracts to invoicing, as well as a better price negotiation power.

- Stéphane Dubois, General Resources Manager